Privacy Policy
Privacy Policy: Kore Labs Benchmark App
At Kore Labs (hereinafter, "the Company," "we," "us," or "our"), we are committed to protecting the privacy and security of our users' data. This Privacy Policy outlines how we collect, use, and safeguard information through our Benchmark and Business Intelligence application.
1. Information We Collect
To provide accurate benchmarking and actionable insights for your e-commerce business, our application may request access to the following categories of data:
Identification Data: User name, email address, and company name.
E-commerce Platform Data: Sales information, order history, SKUs, and customer behavior data from platforms such as Shopify or Tiendanube.
Marketing and Advertising Data: Performance metrics from advertising platforms (via Meta Ads API and others), including spend, impressions, and clicks.
Profitability Metrics: Data related to Cost of Goods Sold (COGS) and Contribution Margin 2 (CM2) to calculate Profit on Ad Spend (POAS).
2. How We Use the Information
The information collected is used exclusively for:
Benchmark Generation: Comparing your business performance against anonymized and aggregated industry standards.
Opportunity Identification: Detecting margin leaks, stock-outs, and optimization opportunities within retention flows.
Algorithm Refinement: Improving our predictive models for inventory coverage and customer churn risk.
Crucial Notice: Kore Labs does not perform automatic optimizations or direct changes to your accounts without human intervention. Our tool is strictly analytical and consultative to support informed decision-making.
3. Meta (Facebook) Platform Integration
Our application complies with the Meta Platform Policies. Data obtained through Meta APIs is used solely to display performance metrics within the Kore Labs dashboard and is not shared with third parties for advertising purposes or to train external targeting models.
4. Data Protection and Security
We implement technical and organizational security measures to protect your data against unauthorized access, loss, or alteration. Data is stored on secure servers, and access is restricted only to essential personnel required to provide the service.
5. User Rights
In accordance with global data protection regulations, you have the right to:
Access the data we hold regarding your business.
Rectify any inaccurate information.
Request the deletion of your data from our systems.
Revoke access of our application to your third-party platforms at any time.
6. Data Deletion Instructions
Users may request the deletion of their data by contacting us directly at info@korelab.io. Upon request, we will remove all personally identifiable and store-specific information from our active databases within 30 days.
7. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@korelab.io
Website: www.korelab.io
At Kore Labs (hereinafter, "the Company," "we," "us," or "our"), we are committed to protecting the privacy and security of our users' data. This Privacy Policy outlines how we collect, use, and safeguard information through our Benchmark and Business Intelligence application.
1. Information We Collect
To provide accurate benchmarking and actionable insights for your e-commerce business, our application may request access to the following categories of data:
Identification Data: User name, email address, and company name.
E-commerce Platform Data: Sales information, order history, SKUs, and customer behavior data from platforms such as Shopify or Tiendanube.
Marketing and Advertising Data: Performance metrics from advertising platforms (via Meta Ads API and others), including spend, impressions, and clicks.
Profitability Metrics: Data related to Cost of Goods Sold (COGS) and Contribution Margin 2 (CM2) to calculate Profit on Ad Spend (POAS).
2. How We Use the Information
The information collected is used exclusively for:
Benchmark Generation: Comparing your business performance against anonymized and aggregated industry standards.
Opportunity Identification: Detecting margin leaks, stock-outs, and optimization opportunities within retention flows.
Algorithm Refinement: Improving our predictive models for inventory coverage and customer churn risk.
Crucial Notice: Kore Labs does not perform automatic optimizations or direct changes to your accounts without human intervention. Our tool is strictly analytical and consultative to support informed decision-making.
3. Meta (Facebook) Platform Integration
Our application complies with the Meta Platform Policies. Data obtained through Meta APIs is used solely to display performance metrics within the Kore Labs dashboard and is not shared with third parties for advertising purposes or to train external targeting models.
4. Data Protection and Security
We implement technical and organizational security measures to protect your data against unauthorized access, loss, or alteration. Data is stored on secure servers, and access is restricted only to essential personnel required to provide the service.
5. User Rights
In accordance with global data protection regulations, you have the right to:
Access the data we hold regarding your business.
Rectify any inaccurate information.
Request the deletion of your data from our systems.
Revoke access of our application to your third-party platforms at any time.
6. Data Deletion Instructions
Users may request the deletion of their data by contacting us directly at info@korelab.io. Upon request, we will remove all personally identifiable and store-specific information from our active databases within 30 days.
7. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@korelab.io
Website: www.korelab.io
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